Get in Touch

Have a question? Need support? Want to discuss a custom solution? We're here to help.

Email

General Inquiries

info@gdkdigital.com

General questions, partnerships, press

Support

Product Support

support@gdkdigital.com

Help with Fortilis or other products

Phone

Sales & Support

1-877-GDK-DIGITAL

Monday-Friday, 9am-5pm EST

Mailing Address

GDK Digital LLC

P.O. Box 85

Benton Harbor, MI 49023

Send Us a Message

We typically respond within 24 hours during business days. For urgent support, call us directly.

Our Response Commitment

Urgent Issues

1-2 hours

Critical product issues. We'll respond quickly and work to resolve it.

General Inquiries

24 hours

Questions, demos, information. We'll get back to you within one business day.

Sales / Custom

24-48 hours

Sales inquiries and custom solution discussions. We'll reach out with next steps.

Partnerships

2-3 days

Partnership and integration opportunities. We'll discuss fit and possibilities.

Meet Our Founders

Greg Borden

Co-Founder & Systems Architect

Greg brings over 30 years of hands-on experience in residential construction, moving through nearly every role from laborer to owner. He became the person teams called when a project, process, or system needed to stop breaking.

He founded GDK Digital to give business owners systems that are precise, practical, and rooted in real-world logic, not theory.

greg@gdkdigital.com

Drew Ummel

Co-Founder & Operations Lead

Drew is a disciplined problem solver with a background in sales, customer service, technical training, and automotive operations. Before civilian life, he served as a parachute rigger in the 82nd Airborne Division, where discipline, consistency, and trust weren't optional; they were survival.

That mindset shapes how he works with clients: clear communication, careful evaluation of needs, and solutions that help people make confident decisions.

drew@gdkdigital.com

Questions We Get Asked

What's the best way to reach you?

Email is usually best for non-urgent matters. For something time-sensitive, call us. For product support, email support@gdkdigital.com and we'll get to you quickly.

Do you offer phone consultations?

Yes. If you need to discuss something complex or want to talk through a solution, we're happy to set up a call. Email or call to schedule.

Can you help with custom solutions?

Absolutely. If your problem is outside our existing products, we can discuss building something custom. It starts with a conversation to understand your needs.

What's your typical response time?

Depends on the urgency. Most inquiries get responses within 24 hours during business days. Critical issues get faster attention.

Do you offer a free trial?

Yes. Fortilis includes a 14-day free trial. No credit card required. Full access to all features to try it out.

Let's Talk

Whether you have a question, need support, or want to discuss something new, we're here.