Sign-in and access
Tavira access is managed through an authorized customer organization. Confirm that your organization administrator invited the correct email address and assigned the required role.
Tavira Support
Support email: support@gdkdigital.com
Phone: 1-877-435-3424
This page supports Tavira customer organizations, web users, mobile field users, and app-store reviewers. Tavira is a hosted construction inventory service, and its iOS and Android apps are field clients for that service.
Before submitting a request
- For sign-in or access issues, include the organization or workspace name, but do not include your password or authentication code.
- For a mobile issue, include the device model, operating-system version, Tavira app version, and whether you were online or offline.
- For scanning or photo issues, identify the screen and the permission that was enabled or denied.
- For inventory discrepancies, describe the item and expected behavior without pasting confidential customer records into this public website form.
Quick help
Offline work and sync
The mobile app can keep authorized data and queued field work on the device during limited connectivity. Reconnect, open Tavira, and allow synchronization to finish before repeating an operation.
Barcode and QR scanning
Confirm camera permission is enabled, clean the camera lens, center the label, and improve lighting. If a label still does not resolve, include the label type and the screen where it failed.
Account deletion
Users can start deletion from Profile in the mobile app or use the public account-deletion page. Customer-controlled business records may require coordination with the organization.
Report a problem or suggest a change
Submit the form below and the request will be stored with GDK Digital's website enquiries and sent to Tavira support. An email address is optional, but without one we cannot reply or ask a follow-up question.
Information submitted here is handled under the Tavira Privacy Policy. The form is part of the public GDK Digital website, not the Tavira mobile app.
Security issue? If you believe an account or workspace is being accessed without authorization, email support@gdkdigital.com and ask your organization administrator to revoke the affected user's sessions and access.
Contact and legal information
GDK Digital LLC
P.O. Box 85
Benton Harbor, MI 49023
United States
support@gdkdigital.com
1-877-435-3424
Tavira Privacy Policy | Terms of Use | Third-Party Notices | Account Deletion