Agreement to Terms
By accessing or using GDK Digital Solutions' website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.
Description of Services
GDK Digital Solutions provides business automation solutions, digital tools, and consulting services primarily for construction and trades businesses. Our services include:
- Business process automation and workflow design
- Digital job management systems
- Customer communication automation
- Invoicing and payment processing solutions
- Business consulting and optimization
- Training and implementation support
- Website content, resources, and educational materials
Eligibility
To use our services, you must:
- Be at least 18 years old
- Have the authority to enter into binding agreements
- Provide accurate and complete information
- Comply with all applicable laws and regulations
User Accounts and Registration
When you create an account or engage our services, you agree to:
- Provide accurate, current, and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Accept responsibility for all activities under your account
- Update your information as needed to keep it accurate
Service Terms and Conditions
Professional Services
Our professional services are provided subject to the following terms:
- Scope of Work: Services will be clearly defined in written agreements or service orders
- Client Cooperation: You agree to provide necessary information, access, and cooperation
- Implementation Timeline: Project timelines depend on client responsiveness and complexity
- Training and Support: Initial training and support are included as specified in service agreements
Subscription Services
For ongoing subscription services:
- Billing: Subscription fees are billed monthly unless otherwise agreed
- Auto-Renewal: Subscriptions automatically renew unless cancelled
- Cancellation: You may cancel with 30 days' written notice
- Refunds: Refunds are provided in accordance with our satisfaction guarantee
Payment Terms
Professional Services
- Setup fees and initial implementation costs are due upon agreement
- Payment terms are typically net 30 days unless otherwise specified
- Late payments may incur interest charges at 1.5% per month
Subscription Services
- Monthly subscription fees are charged in advance
- Failed payments may result in service suspension
- You remain responsible for all charges incurred during service usage
Satisfaction Guarantee
We stand behind our work with a 90-day satisfaction guarantee:
- If you're not achieving the promised time savings within 90 days, we'll work to fix the issues at no additional cost
- If we cannot resolve the issues to your satisfaction, we'll provide a full refund of implementation fees
- This guarantee applies to professional implementation services, not subscription fees
- You must provide reasonable cooperation and follow our recommended procedures
Intellectual Property Rights
Our Property
All content, software, systems, and materials provided by GDK Digital Solutions remain our intellectual property, including:
- Proprietary software and automation systems
- Website content, resources, and educational materials
- Business methodologies and processes
- Trademarks, logos, and brand materials
Your Content
You retain ownership of your business data and content. By using our services, you grant us:
- Permission to access and process your data as necessary to provide services
- Right to create anonymized case studies and usage statistics
- Authority to use your feedback to improve our services
Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
Prohibited Uses
You agree not to use our services for:
- Any illegal or unauthorized purpose
- Violating any applicable laws or regulations
- Transmitting harmful, offensive, or inappropriate content
- Interfering with or disrupting our services
- Attempting to gain unauthorized access to our systems
- Copying, reverse engineering, or creating derivative works
- Reselling or redistributing our services without permission
Service Availability and Modifications
Availability
While we strive for high availability, we cannot guarantee uninterrupted service. We may experience downtime for:
- Scheduled maintenance and updates
- Emergency repairs and security patches
- Technical issues beyond our control
Modifications
We reserve the right to modify our services, including:
- Adding new features and capabilities
- Updating existing functionality
- Discontinuing features with reasonable notice
- Changing pricing with 60 days' notice for existing clients
Termination
Termination by You
You may terminate these Terms at any time by:
- Providing 30 days' written notice for subscription services
- Completing any ongoing professional services
- Ceasing use of our website and services
Termination by Us
We may terminate your access immediately if you:
- Violate these Terms or our policies
- Engage in prohibited activities
- Fail to pay fees after reasonable notice
- Pose a security risk to our systems
Disclaimers and Limitations
Service Disclaimers
Our services are provided "as is" and "as available." We make no warranties regarding:
- Uninterrupted or error-free operation
- Specific business results or outcomes
- Compatibility with all systems or software
- Freedom from defects or security vulnerabilities
Limitation of Liability
To the maximum extent permitted by law, GDK Digital Solutions shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages exceeding the amount paid for services in the 12 months prior to the claim
- Issues caused by third-party services or systems
Indemnification
You agree to indemnify and hold harmless GDK Digital Solutions from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of others.
Dispute Resolution
Informal Resolution
Before pursuing formal legal action, we encourage you to contact us to resolve any disputes informally.
Governing Law
These Terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.
Jurisdiction
Any legal disputes will be resolved in the state or federal courts located in Michigan.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, cyber attacks, or pandemics.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and GDK Digital Solutions regarding the use of our services.
Updates to Terms
We may update these Terms from time to time. We will notify you of significant changes by:
- Posting updated Terms on our website
- Sending email notifications to registered users
- Providing notice during your next service interaction
Continued use of our services after changes constitutes acceptance of the new Terms.
Contact Information
Effective Date
These Terms of Service are effective as of January 11, 2025.
Questions About Our Terms?
We believe in clear, fair agreements. If you have questions about these terms or need clarification on any aspect of our service, we're here to help.
Contact Us About Our Terms